What are the benefits of Direct Support on Workplace?

Maudhui haya ya msaada hayapatikani katika lugha yako. Tafadhali chagua kutoka kwa mojawapo ya lugha zako zinazoauniwa:
This article is only applicable to users of Workplace Advanced. You can only access Direct Support from your computer.
There are several benefits to using Direct Support:
  • Admins get visibility on all support requests created by admins in the company.
  • Direct support is in-product, meaning admins don't need to go outside of Workplace to get assistance.
  • Admins have the ability to see the status of the tickets they've submitted to keep track of progress.
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